Thrive during disruption by growing new digital services

Thrive during disruption by growing new digital services

Covid-19 and Field Service

Survive COVID-19 and and Thrive – Together

By Leveraging the collective knowledge and experience

Join our next Best Practices Project

Phase 2 – Review and Outlook – COVID-19

Reports & Guides

Upcoming Sessions

Reports & Guides

The Ultimate Guide for Phase 1: Rapid Response - FREE

Get all resources of “The Ultimate Guide for Phase 1: Rapid Response”

  • Detailed document of 54 pages full of practical information about the emrging practices
  • Recordings of interviews and webinars
  • Forum discussion with your peers

All these resources are available to you on the moreMomentum Community Platform in 3 steps;

  1. Click on the button below
  2. Create a free account on the moreMomentum Community Platform
  3. Download the full guide and review other resources

Join the Next Best Practices Research Project

Phase 2 – Review & Outlook – COVID-19

Survive COVID-19 and Thrive

Best Practices Project: Phase 2 - Review & Outlook - COVID-193 phases to overcome coronavirus

Survive COVID-19 and Thrive


Leverage the collective experience and knowledge with your peers

  • Develop and embed more sustainable measures to cope with COVID-19 for a longer period
  • Rethink the best strategies to succeed in a potential economic downturn
  • Strategically rethink how to fast-track innovation of your service business and the business model as a whole and thrive in an accelerated market disruption
  • Understand the changing concerns, challenges and opportunities
  • Know the tactics and strategies of leading manufacturers
  • Learn how your peers execute and close the knowing-doing gap
  • Have a clear picture of the different scenarios for an economic recession and potential disruptions
  • Build an adequate and adaptive strategy to overcome the longer-term impact of COVID-19
  • Prepare an execution plan
  • Get critical stakeholders on board

Upcoming sessions

Sessions Recordings

Recording of the Live Interview - April 16th

Q&A Session Covid-19 in Field Service Rapid Response

Review of Phase 1 – Rapid Response and Outlook to recovery

  • Ron van Zonneveld, Kardex Remstar
    Director Life Cycle Services Benelux

Recording of the Webinar - April 9th

Webinar Phase 1 - Rapid Response to the Coronavirus Outbreak in Field Service

Summary of the findings of our research on emerging best practices for Phase 1 – Rapid Response

  • Sae Kwon, Cisco, Vice President Services delivery Asia-Pacific, Japan and Greater China region

Recording of Q&A Sessions - April 2nd

Q&A session Rapid Response on Coronavirus in Field Service

  • Sae Kwon, Cisco, Vice President Services delivery Asia-Pacific, Japan and Greater China region
  • Patrick Jansen, VBR Turbine Partners, Head of Field Service


Recording of the Webinar - March 19th

Coronavirus and Field Service

How to mitigate the impact of the Coronavirus outbreak on Field Service

  • Mark van der Wolf, Moba Group
  • Jörg Brandstädter, Giagen
There is a ton of experience and insights out there, with many peers cross industries.

And they would love to learn from you as well!

That is why we are building the moreMomentum Community

members in the moreMomentum Community - and Growing

“We always talk a lot about customers. And still many of us struggle to articulate and quantify the value we offer to customers. We often tend to forget this and focus on the value of our offerings for our own company.

During the meeting we had in-depth exchange of experience and practices to better monetise services and data.”

Mark van der Wolf

Director Services and Projects, Moba Group

“We had focussed discussions and inspiring presentations, also from colleagues from other companies.

Every time again it is suprising how much you learn from peers in other industries.”

Ton van den Ham

Director Operations (Engineering & Service), Yokogawa Europe Solutions

You will be in good company

Cross Industry

Expand your network with like-minded peers from various industries

Professional Print

Metal Working

Material Handling



Food processing


Oil & Gas



Process Industry

Access Management


More and more manufacturers are growing their digital services. This requires strong and repeatable business innovation capabilities.

With our community, we continuously develop, share and apply new best practices for digital services and radical business innovation.

Services innovation enables manufacturers to thrive and solve our global problems.