Service Transformation Summit
Winning Strategies to Adopt New Technologies
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Theme
Stay up-to-date on modern service strategies, models and capabilities to generate revenue and deliver advanced services.
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Topics
We will dive into 4 sub-topics:
- Topic 1
- Topic 2
- Topic 3
- Topic 4
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For whom
Designed for global and regional leaders and professionals engaged in General Management, Service Strategy, Development, and Operations, including specialized roles in Digital Services, Marketing, Sales, Customer Success, and Pricing.
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Benefits
In a rapidly evolving industry, staying current on emerging trends, practices, and effective strategies is essential for service leaders and developers. Keeping informed is not just critical—it's a strategic advantage that drives successful and continuous service transformation.
Choose In-person or Online:
Amsterdam | October 29-30, 2025 |
Chicago | November 12-13, 2025 |
Singapore | November 26-27, 2025 |
EMEA | November 4-5, 2025 |
Americas | SeNovemberptember 18-19, 2025 |
APAC | December 2-3, 2025 |
The Early Bird offer ends in
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Practitioners only
Service Transformation Summit
Winning Strategies to Adopt New Technologies
Work in progress
We are currently developing the program for this summit, including the exact theme, the main topics and the speakers.
If the theme has sparked your interest and you wish to stay informed about our progress, mark your calendar and (provisionally) reserve your spot on the right.
Choose In-person or Online:
Amsterdam | October 29-30, 2025 |
Chicago | November 12-13, 2025 |
Singapore | November 26-27, 2025 |
EMEA | January 27-28, 2026 |
Americas | February 10-11, 2026 |
APAC | February 24-25, 2026 |
Practitioners only
Focus on
1 challenge
Extensive
discussions
Practitioners
Only
Global Coverage
About the theme
Topic and introduction
##
##.
Topics we will discuss
Title
Description
We'll discuss frameworks like:
- Subtopics
Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services
Title
Description
We'll discuss frameworks like:
- Subtopics
Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services
Title
Description
We'll discuss frameworks like:
- Subtopics
Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services
Title
Description
We'll discuss frameworks like:
- Subtopics
Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services
Practitioners only
The smaller setting allows for much more focused and in-depth conversations. In this Service Transformation Summit, we go deep on a specific topic, which I think it's beneficial, especially knowing that there will be other summits to cover other topics.
Navè Orgad
DIRECTOR, BUSINESS DEVELOPMENT & CUSTOMER EXPERIENCE, KONECRANES
Speakers - your peers
Participants of both online and in-person Chapters can access every presentation of all Chapters after the Summit.
Choose your preferred option:
Uta GölnitzAssociate Director Strategic Lab Consultancy |
|
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
|
Uta GölnitzAssociate Director Strategic Lab Consultancy |
|
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
|
Uta GölnitzAssociate Director Strategic Lab Consultancy |
|
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
|
Uta GölnitzAssociate Director Strategic Lab Consultancy
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
|
Uta GölnitzAssociate Director Strategic Lab Consultancy
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
|
Uta GölnitzAssociate Director Strategic Lab Consultancy
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
|
Uta GölnitzAssociate Director Strategic Lab Consultancy
Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations. Qiagen is an international company specializing in the development and distribution of sample and assay technologies. These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research. The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing. With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands. |
Price options
1 ticket | € 1.997 | Buy now |
2 tickets | € 1.997 | Buy now |
3 tickets | € 1.997 | Buy now |
4 tickets | € 1.997 | Buy now |
- Cancellations will be 100% refunded till #1 month#.
- Tickets can be transferred to colleagues at any time.
- Tickets can be transferred to other Summits till #1 week#.
- All fees not including possible VAT, GST or Sales Tax
What you will get
- Online assessment prior to the Summit
- Post-summit report from presentations and discussion.
- Online access prior to the Summit to all presentations (recordings and slides) of all 3 editions across the globe.
- 4 live online discussions.
- 1-1 strategy session after the summit.
- 2 follow-up calls in smaller groups to ####.
Price options
1 ticket | € 1.997 | Buy now |
2 tickets | € 1.997 | Buy now |
3 tickets | € 1.997 | Buy now |
4 tickets | € 1.997 | Buy now |
- Cancellations will be 100% refunded till #1 month#.
- Tickets can be transferred to colleagues at any time.
- Tickets can be transferred to other Summits till #1 week#.
- All fees not including possible VAT, GST or Sales Tax
What you will get
- Online assessment prior to the Summit
- Post-summit report from presentations and discussion.
- Online access prior to the Summit to all presentations (recordings and slides) of all 3 editions across the globe.
- 4 live online discussions.
- 1-1 strategy session after the summit.
- 2 follow-up calls in smaller groups to ####.
Price options
1 ticket | € 1.997 | Buy now |
2 tickets | € 1.997 | Buy now |
3 tickets | € 1.997 | Buy now |
4 tickets | € 1.997 | Buy now |
- Cancellations will be 100% refunded till #1 month#.
- Tickets can be transferred to colleagues at any time.
- Tickets can be transferred to other Summits till #1 week#.
- All fees not including possible VAT, GST or Sales Tax
What you will get
- Online assessment prior to the Summit
- Post-summit report from presentations and discussion.
- Online access prior to the Summit to all presentations (recordings and slides) of all 3 editions across the globe.
- 4 live online discussions.
- 1-1 strategy session after the summit.
- 2 follow-up calls in smaller groups to ####.
Practitioners only
We got a lot of ideas, a lot of good examples. Some of them we can implement immediately. Some others we have to think about and see how it will work for us. This Summit has given us a kind of a long list of opportunities.
Olivier Cocheril
VICE-PRESIDENT ASSET PERFORMANCE & MAINTENANCE SOLUTIONS, SIDEL
Your Hosts
Agenda
Participants of both online and in-person Chapters can access every presentation of all Chapters after the Summit.
Choose your preferred Chapter:
Wednesday - November 15
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Thursday - November 16
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Wednesday - November 15
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Thursday - November 16
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Wednesday - November 15
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Thursday - November 16
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Wednesday - November 15
Mention presentations at own pace, below only 4 discussion sessions.
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Thursday - November 16
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Wednesday - November 15
Mention presentations at own pace, below only 4 discussion sessions.
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Thursday - November 16
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Wednesday - November 15
Mention presentations at own pace, below only 4 discussion sessions.
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Thursday - November 16
10:00 |
Registration |
10:00 |
Opening An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation |
11:00 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
11:20 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
10:00 |
Presentation: Innovation for Growth in Services A bit more content |
Practitioners only
It is very interesting to discuss with your peers and also learn from each other how to break through the barriers and challenges. The Service Transformation Summit is really practitioners-only. So there are no vendors around trying to sell to me. The big benefit is that you can be much more open up compared to some other events, without ending up in a marketing funnel.
Vincent Sieben
HEAD OF MARKETING SERVICES & SOLUTIONS, PHILIPS
Who is it for?
The Service Transformation Summit on Mastering Service Strategy Execution is designed for service leaders, executives, and developers who are seeking to accelerate the pace of their service transformation.
If you are involved in a service business undergoing transformation, on a mission to drive the service transformation, or looking for practical strategies and insights to drive growth, this summit is for you.
The typical role of participants in this summit are:
- Global heads of service.
- Regional service leaders.
- Service strategy leaders.
- Service innovation leaders.
- Service innovation teams.
- Service-product managers
- Service marketing leaders
- Service sales leaders
Benefits of our format
In-depth exchange of experiences and insights:
- 4 high-quality 30-minute presentations from your peers (4 is enough!).
- 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
- Moderated Q&A sessions with each speaker.
And on top of the discussion sessions, more time for networking:
- 1-hour buffet lunches on both days.
- 30-minute networking breaks.
- Social event and dinner on day 1.
Focus:
- We focus on a specific topic, leading to actionable insights.
- Only your peers present.
- moreMomentum-experts help prepare the presentations.
- We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
- You only meet practitioners, no consultants or solution providers.
- After the summit, you will receive an insightful report to share with your colleagues.
Choose your preferred Chapter:
Choose your preferred Chapter:
The Venue & Logistics
Art'otel Amsterdam
Prins Hendrikkade 33, 1012 TM Amsterdam, Netherlands
- Right opposite Central Station Amsterdam.
- 20 minutes from Schiphol Airport by train or Taxi.
- Underground parking 2 minutes from the venue.
theWit Chicago
201 N State St, Chicago, IL 60601, United States
- 50 minutes from O'Hare Airport by Metro.
- 1 hour from O'Hare Airport by Taxi.
Conrad Singapore Orchard
1 Cuscaden Rd, Singapore 249715
- 1 hour from Changi Airport by train/bus.
- 25 minutes from Changi Airport by Taxi.
Online Summit
After registration, you will have access to the:
- Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
- Details of the online discussion sessions.
Online Summit
After registration, you will have access to the:
- Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
- Details of the online discussion sessions.
Online Summit
After registration, you will have access to the:
- Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
- Details of the online discussion sessions.
Reserve your seats
Join us during this insightful and inspiring experience.
Practitioners only
Get my tickets
Buy a ticket | 1 x € 1.997 |
Buy more tickets
We will send you a quote which you can pay by credit card. |
2 x € 1.761 |
Get a quote
Pay by bank transfer or prepare a purchase order. |
- Cancellations will be 100% refunded till 1 month before the Summit.
- Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
- Tickets can be transferred to other Summits till 1 week before the Summit.
- Fees do not include possible VAT, GST or Sales Tax.
What you will get
- Online assessment before the Summit.
- Post-Summit report summarising content and insights from presentations and discussion.
- Online access after the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
- 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
- Dinner and networking drinks at the end of the first day.
- Extensive networking opportunities.
Get my tickets
Buy a ticket | 1 x $ 2.197 |
Buy more tickets
We will send you a quote which you can pay by credit card. |
2 x $ 1.924 |
Get a quote
Pay by bank transfer or prepare a purchase order. |
Reserve my seat(s)
Your seat(s) will be reserved until 4 months before the event. You will receive a calendar invite to save the date. |
- Cancellations will be 100% refunded till 1 month before the Summit.
- Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
- Tickets can be transferred to other Summits till 1 week before the Summit.
- Fees do not include possible VAT, GST or Sales Tax.
What you will get
- Online assessment before the Summit.
- Post-Summit report summarising content and insights from presentations and discussion.
- Online access after the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
- 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
- Dinner and networking drinks at the end of the first day.
- Extensive networking opportunities.
Get my tickets
Buy a ticket | 1 x SG$ 2.947 |
Buy more tickets
We will send you a quote which you can pay by credit card. |
2 x SG$ 2.599 |
Get a quote
Pay by bank transfer or prepare a purchase order. |
Reserve my seat(s)
Your seat(s) will be reserved until 4 months before the event. You will receive a calendar invite to save the date. |
- Cancellations will be 100% refunded till 1 month before the Summit.
- Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
- Tickets can be transferred to other Summits till 1 week before the Summit.
- Fees do not include possible VAT, GST or Sales Tax.
What you will get
- Online assessment before the Summit.
- Post-Summit report summarising content and insights from presentations and discussion.
- Online access after the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
- 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
- Dinner and networking drinks at the end of the first day.
- Extensive networking opportunities.
Get my tickets
Buy a ticket | 1 x € 898 |
Buy more tickets
We will send you a quote which you can pay by credit card. |
2 x € 824 |
Get a quote
Pay by bank transfer or prepare a purchase order. |
- Cancellations will be 100% refunded till 1 month before the Summit.
- Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
- Tickets can be transferred to other Summits till 1 week before the Summit.
- Fees do not include possible VAT, GST or Sales Tax.
What you will get
- Online assessment before the Summit.
- Post-Summit report summarising content and insights from presentations and discussion.
- Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
- 4 live online discussion sessions.
- 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
Get my tickets
Buy a ticket | 1 x $ 998 |
Buy more tickets
We will send you a quote which you can pay by credit card. |
2 x $ 899 |
Get a quote
Pay by bank transfer or prepare a purchase order. |
- Cancellations will be 100% refunded till 1 month before the Summit.
- Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
- Tickets can be transferred to other Summits till 1 week before the Summit.
- Fees do not include possible VAT, GST or Sales Tax.
What you will get
- Online assessment before the Summit.
- Post-Summit report summarising content and insights from presentations and discussion.
- Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
- 4 live online discussion sessions.
- 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
Get my tickets
Buy a ticket | 1 x SG$ 1.348 |
Buy more tickets
We will send you a quote which you can pay by credit card. |
2 x SG$ 1.212 |
Get a quote
Pay by bank transfer or prepare a purchase order. |
- Cancellations will be 100% refunded till 1 month before the Summit.
- Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
- Tickets can be transferred to other Summits till 1 week before the Summit.
- Fees do not include possible VAT, GST or Sales Tax.
What you will get
- Online assessment before the Summit.
- Post-Summit report summarising content and insights from presentations and discussion.
- Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
- 4 live online discussion sessions.
- 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
Hear directly from previous participants
Frequently Asked Questions
Membership-Related
-
Are members of moreMomentum eligible for a discount on Summit registration?
Yes, our Peer Groups and Benchmarking members receive a 15% discount. The discount code is on the registration form (assuming the website recognises you or you have logged in). Contact us via our support page if you are still waiting for the discount code.
-
Can non-members attend the Summit, or is it exclusive to moreMomentum members?
Yes, the Summits are for all service practitioners. -
Are special sessions or events at the Summit only available to moreMomentum members?
No. One thing, though, is that the day before the summits, we also conduct our Peer Group Meetings at the same venue or in a meeting room at the airport.
About the program
-
Who should attend this Summit
The typical roles of participants in this summit are:
- Global heads of service.
- Regional service leaders.
- Service strategy leaders.
- Service innovation leaders.
- Service-product managers
- Service innovation teams.
- Service marketing leaders
- Service sales leaders
-
Will the sessions be recorded for later viewing?
Yes, all presentations will be recorded and made available for later viewing by participants. You will need to log in to our portal to get access. -
Will there also be a post-summit report?
Yes, in approximately 1-2 weeks after the summit, you will have access to a post-summit report that captures insights and information from the Q&A discussions and discussion sessions from all Chapters (Amsterdam, Chicago, Singapore, as well as the online editions for the EMEA, AMERICAS and APAC).
-
Can I participate online instead of in person?
Yes and no. The in-person chapters in Amsterdam, Singapore, and Chicago are in-person only.
However, about two months after the in-person chapters, we will repeat the Summit in online versions for the EMEA, AMERICAS, and APAC regions separately.
The benefit is that you now have an alternative if the dates of the in-person chapters do not work for you or if travel is an obstacle to participating.
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Are there any special events or dinners included?
Yes. At the end of the summit's first day, we will have a happy networking hour and a dinner, which is included.
Purchasing tickets
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Can I only purchase tickets via credit card?
You can also purchase the tickets and pay by bank transfer.
If that is your preference, we can provide a quote for a purchase order or directly send an invoice.
Choose the “Get a Quote” button.
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Are there any early bird offers?
Yes, up to five months before the summit, you can benefit from an early bird offer, which includes a six-month All Access Roundtable Membership at no extra cost. -
Are there any group discounts?
Yes, you can purchase up to 3 tickets online, and you'll receive an 11% or 20% discount on them.
You can purchase more tickets (also for other Summits, resulting in more attractive pricing.If interested, mention that in your request for a quote (Get a Quote button).
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Are there any discounts to get tickets for multiple Summits?
Yes, You can purchase more tickets (also for other Summits, resulting in more attractive pricing.
If interested, mention that in your request for a quote (Get a Quote button).
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What is included?
All refreshments, lunches during the summit, networking drinks, and dinner at the end of the first day.
Also, you will have access to the recordings and slides of the presentations and a post-summit report.
Cancellation and transfer of tickets
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What’s the cancellation and refund policy
Cancel and refund up to 1 month before the Summit.
Transfer to a later Summit up to 7 days before the Summit.
Transfer your ticket to a colleague up to the 1st day of the Summit.
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Can I transfer tickets to colleagues or future summits?
Transfer to a later Summit up to 7 days before the Summit.
Transfer your ticket to a colleague up to the 1st day of the Summit.
Travel and accommodations
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Is there a recommended hotel or accommodation nearby?
Yes. Check out the Venue & Logistics page for recommended hotels.
You will also find a promotional code for a bedroom at the summit venue when logged in to the portal.
After purchasing your tickets, we will also send you the confirmation email.
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What are the transportation options to the venue?
On the logistics page, we will recommend travel instructions by plane, train and taxi. -
Are there any special rates or discounts for Summit attendees at nearby hotels?
You will also find a promotional code for a bedroom at the summit venue when logged in to the portal.
After purchasing your tickets, we will also send you the confirmation email.
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Who can I contact if I have specific dietary restrictions?
We will email you a few weeks before the summit to learn about your travel plans and dietary restrictions or wishes.
Feel free to provide us with your dietary restrictions via our Support Page.