Service Transformation Summit

 

Driving Service Innovation for Growth

Sub title??.

Choose In-person or Online:

 
Amsterdam June 11-12, 2025
Chicago June 25-26, 2025
Singapore July 9-10, 2025

 

 
EMEA September 9-10, 2025
Americas September 23-24, 2025
APAC October 7-8, 2025

 

The Early Bird offer ends in

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days

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hours

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Service Transformation Summit

 

Driving Service Innovation for Growth

Work in progress

We are currently developing the program for this summit, including the exact theme, the main topics and the speakers.

If the theme has sparked your interest and you wish to stay informed about our progress, mark your calendar and (provisionally) reserve your spot on the right.

Choose In-person or Online:

 
Amsterdam June 11-12, 2025
Chicago June 25-26, 2025
Singapore July 9-10, 2025

 

 
EMEA September 9-10, 2025
Americas September 23-24, 2025
APAC October 7-8, 2025

 

Focus on
1 challenge
 
Extensive
discussions
 
Practitioners 
Only

 

Global Coverage

 

About the theme

Topic and introduction

##

##.

An photo of an help desk specialist supporting a field service engineer remotely

Topics we will discuss

Title

Description 

We'll discuss frameworks like: 

  • Subtopics

Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services

Title

Description 

We'll discuss frameworks like: 

  • Subtopics

Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services

Title

Description 

We'll discuss frameworks like: 

  • Subtopics

Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services

Title

Description 

We'll discuss frameworks like: 

  • Subtopics

Read the blog: Unlocking Growth: Leveraging Value Drivers In Data-Driven Services

The smaller setting allows for much more focused and in-depth conversations. In this Service Transformation Summit, we go deep on a specific topic, which I think it's beneficial, especially knowing that there will be other summits to cover other topics.
Navè Orgad
DIRECTOR, BUSINESS DEVELOPMENT & CUSTOMER EXPERIENCE, KONECRANES
nave-orgad-konecranes

Speakers - your peers

Participants of both online and in-person Chapters can access every presentation of all Chapters after the Summit.

Choose your preferred option:

Uta Gölnitz

Associate Director Strategic Lab Consultancy

uta-goelnitz

qiagen-logo-500x352

linkedin

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

Uta Gölnitz

Associate Director Strategic Lab Consultancy

uta-goelnitz

qiagen-logo-500x352

linkedin

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

Uta Gölnitz

Associate Director Strategic Lab Consultancy

uta-goelnitz

qiagen-logo-500x352

linkedin

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

 

Uta Gölnitz
Associate Director Strategic Lab Consultancy
uta-goelnitz qiagen-logo-500x352 linkedin

Uta Gölnitz !serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

Uta Gölnitz
Associate Director Strategic Lab Consultancy
uta-goelnitz qiagen-logo-500x352 linkedin

Uta Gölnitz !serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

Uta Gölnitz
Associate Director Strategic Lab Consultancy
uta-goelnitz qiagen-logo-500x352 linkedin

Uta Gölnitz !serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

 

uta-goelnitz

 

qiagen-logo-500x352

 

linkedin

 

Uta Gölnitz

Associate Director Strategic Lab Consultancy

 

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

uta-goelnitz

 

qiagen-logo-500x352

 

linkedin

 

Uta Gölnitz

Associate Director Strategic Lab Consultancy

 

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

uta-goelnitz

 

qiagen-logo-500x352

 

linkedin

 

Uta Gölnitz

Associate Director Strategic Lab Consultancy

 

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

uta-goelnitz

 

qiagen-logo-500x352

 

linkedin

 

Uta Gölnitz

Associate Director Strategic Lab Consultancy

 

Uta Gölnitz serves as the Associate Director of Strategic Lab Consultancy at Qiagen. She leverages her expertise in developing services, including consultancy offerings, to assist customers in enhancing their workflows and achieving operational excellence. With a focus on strategy and innovation, Gölnitz plays a crucial role in guiding clients towards improved efficiencies and performance in their laboratory operations.

Qiagen is an international company specializing in the development and distribution of sample and assay technologies.

These technologies are widely utilized in molecular diagnostics, applied testing, and various areas of academic and pharmaceutical research.

The company's products and services range across multiple sectors, delivering comprehensive solutions for molecular testing and sample processing.

With a strong global presence, Qiagen operates more than 35 offices across over 25 countries. The company's global headquarters are in The Netherlands.​

 

 
Price options
1 ticket € 1.997 Buy now
2 tickets € 1.997 Buy now
3 tickets € 1.997 Buy now
4 tickets € 1.997 Buy now
 
  • Cancellations will be 100% refunded till #1 month#.
  • Tickets can be transferred to colleagues at any time.
  • Tickets can be transferred to other Summits till #1 week#.
  • All fees not including possible VAT, GST or Sales Tax 
 
What you will get
  • Online assessment prior to the Summit
  • Post-summit report from presentations and discussion.
  • Online access prior to the Summit to all presentations (recordings and slides) of all 3 editions across the globe.
  • 4 live online discussions.
  • 1-1 strategy session after the summit.
  • 2 follow-up calls in smaller groups to ####.

 

 
Price options
1 ticket € 1.997 Buy now
2 tickets € 1.997 Buy now
3 tickets € 1.997 Buy now
4 tickets € 1.997 Buy now
 
  • Cancellations will be 100% refunded till #1 month#.
  • Tickets can be transferred to colleagues at any time.
  • Tickets can be transferred to other Summits till #1 week#.
  • All fees not including possible VAT, GST or Sales Tax 
 
What you will get
  • Online assessment prior to the Summit
  • Post-summit report from presentations and discussion.
  • Online access prior to the Summit to all presentations (recordings and slides) of all 3 editions across the globe.
  • 4 live online discussions.
  • 1-1 strategy session after the summit.
  • 2 follow-up calls in smaller groups to ####.

 

 
Price options
1 ticket € 1.997 Buy now
2 tickets € 1.997 Buy now
3 tickets € 1.997 Buy now
4 tickets € 1.997 Buy now
 
  • Cancellations will be 100% refunded till #1 month#.
  • Tickets can be transferred to colleagues at any time.
  • Tickets can be transferred to other Summits till #1 week#.
  • All fees not including possible VAT, GST or Sales Tax 
 
What you will get
  • Online assessment prior to the Summit
  • Post-summit report from presentations and discussion.
  • Online access prior to the Summit to all presentations (recordings and slides) of all 3 editions across the globe.
  • 4 live online discussions.
  • 1-1 strategy session after the summit.
  • 2 follow-up calls in smaller groups to ####.

 

We got a lot of ideas, a lot of good examples. Some of them we can implement immediately. Some others we have to think about and see how it will work for us. This Summit has given us a kind of a long list of opportunities.
Olivier Cocheril
VICE-PRESIDENT ASSET PERFORMANCE & MAINTENANCE SOLUTIONS, SIDEL
olivier-cocheril-sidel

Your Hosts

Jan van Veen - moreMomentum

Jan van Veen

Managing Director

 

Danielė Masiulytė - moreMomentum

Danielė Masiulytė

Community & Project Manager

Agenda

Participants of both online and in-person Chapters can access every presentation of all Chapters after the Summit.

Choose your preferred Chapter:

 

Wednesday - November 15

 

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Thursday - November 16

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

 

Wednesday - November 15

 

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Thursday - November 16

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

 

Wednesday - November 15

 

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Thursday - November 16

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Wednesday - November 15

Mention presentations at own pace, below only 4 discussion sessions.

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Thursday - November 16

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Wednesday - November 15

Mention presentations at own pace, below only 4 discussion sessions.

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Thursday - November 16

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Wednesday - November 15

Mention presentations at own pace, below only 4 discussion sessions.

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

Thursday - November 16

10:00

Registration

10:00

Opening
Jan van Veen

An overview of the vital challenges to monetise data-driven and knowledge-driven services to drive growth and your service transformation

11:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

11:20

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

10:00

Presentation: Innovation for Growth in Services
Lucas Rigotto (GEA)

A bit more content

 

It is very interesting to discuss with your peers and also learn from each other how to break through the barriers and challenges. The Service Transformation Summit is really practitioners-only. So there are no vendors around trying to sell to me. The big benefit is that you can be much more open up compared to some other events, without ending up in a marketing funnel.
Vincent Sieben
HEAD OF MARKETING SERVICES & SOLUTIONS, PHILIPS
vincent-sieben-original

Who is it for?

The Service Transformation Summit on Mastering Service Strategy Execution is designed for service leaders, executives, and developers who are seeking to accelerate the pace of their service transformation.

If you are involved in a service business undergoing transformation, on a mission to drive the service transformation, or looking for practical strategies and insights to drive growth, this summit is for you.

The typical role of participants in this summit are:

  • Global heads of service.
  • Regional service leaders.
  • Service strategy leaders.
  • Service innovation leaders.
  • Service innovation teams.
  • Service-product managers
  • Service marketing leaders
  • Service sales leaders
success

Benefits of our format

In-depth exchange of experiences and insights:

  • 4 high-quality 30-minute presentations from your peers (4 is enough!).
  • 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
  • Moderated Q&A sessions with each speaker.

And on top of the discussion sessions, more time for networking:

  • 1-hour buffet lunches on both days.
  • 30-minute networking breaks.
  • Social event and dinner on day 1.
services-community-meeting

Focus:

  • We focus on a specific topic, leading to actionable insights.
  • Only your peers present.
  • moreMomentum-experts help prepare the presentations.
  • We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
  • You only meet practitioners, no consultants or solution providers.
  • After the summit, you will receive an insightful report to share with your colleagues.
focus

Choose your preferred Chapter:

Choose your preferred Chapter:

The Venue & Logistics

Art'otel Amsterdam

Prins Hendrikkade 33, 1012 TM Amsterdam, Netherlands

 

  • Right opposite Central Station Amsterdam.
  • 20 minutes from Schiphol Airport by train or Taxi.
  • Underground parking 2 minutes from the venue.

theWit Chicago

201 N State St, Chicago, IL 60601, United States
  • 50 minutes from O'Hare Airport by Metro. 
  • 1 hour from O'Hare Airport by Taxi.

Conrad Singapore Orchard

1 Cuscaden Rd, Singapore 249715
  • 1 hour from Changi Airport by train/bus.
  • 25 minutes from Changi Airport by Taxi.
online-discussion

 

Online Summit

After registration, you will have access to the:

  • Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
  • Details of the online discussion sessions.

 

online-discussion

 

Online Summit

After registration, you will have access to the:

  • Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
  • Details of the online discussion sessions.

 

online-discussion

 

Online Summit

After registration, you will have access to the:

  • Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
  • Details of the online discussion sessions.

 

Reserve your seats

Join us during this insightful and inspiring experience.

Practitioners only

 
Get my tickets
Buy a ticket 1 x € 1.997
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x € 1.761
3 x € 1.574

   
Get a quote

Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access after the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
  • Dinner and networking drinks at the end of the first day.
  • Extensive networking opportunities.

 

 
Get my tickets
Buy a ticket 1 x $ 2.197
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x $ 1.924
3 x $ 1.716

   
Get a quote

Pay by bank transfer or prepare a purchase order.

Reserve my seat(s)

Your seat(s) will be reserved until 4 months before the event. You will receive a calendar invite to save the date.

  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access after the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
  • Dinner and networking drinks at the end of the first day.
  • Extensive networking opportunities.

 

 
Get my tickets
Buy a ticket 1 x SG$ 2.947
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x SG$ 2.599
3 x SG$ 2.316

   
Get a quote

Pay by bank transfer or prepare a purchase order.

Reserve my seat(s)

Your seat(s) will be reserved until 4 months before the event. You will receive a calendar invite to save the date.

  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access after the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
  • Dinner and networking drinks at the end of the first day.
  • Extensive networking opportunities.

 

 
Get my tickets
Buy a ticket 1 x € 898
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x € 824
3 x € 774

   
Get a quote

Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 4 live online discussion sessions.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
 
Get my tickets
Buy a ticket 1 x $ 998
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x $ 899
3 x $ 841

   
Get a quote

Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 4 live online discussion sessions.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
 
Get my tickets
Buy a ticket 1 x SG$ 1.348
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x SG$ 1.212
3 x SG$ 1.133

   
Get a quote

Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 4 live online discussion sessions.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.

Hear directly from previous participants

Frequently Asked Questions

Membership-Related

 

About the program

 

Purchasing tickets

 

Cancellation and transfer of tickets

 

Travel and accommodations