The rapid pace of digital and data analytics advancements presents both significant opportunities and challenges:
- Navigating the complexities of integrating data-driven technologies and AI.
- Overcoming operational inertia and resistance to change.
- Aligning data-driven initiatives with changing customer needs and expectations.
- Managing the risks associated with data privacy, security, and governance.
These hurdles can impede innovation, slow down transformation efforts, and widen the gap between industry leaders and laggards.
Join us at the Service Transformation Summit to unlock the power of data-driven services. Don't miss this chance to transform your service offerings, drive unparalleled customer value, and secure a competitive edge in the digital age.
- In-depth Exchange of Experiences and Insights:
Benefit from high-quality presentations and well-moderated discussion sessions led by industry experts and peers. Gain valuable insights and practical strategies to drive your service transformation journey. - Extensive Networking Opportunities:
Connect with like-minded professionals during buffet lunches, networking breaks, and a social event with dinner. Build lasting relationships, share knowledge, and expand your professional network. - Practitioner-Only Environment:
Our summit maintains a strict practitioner-only policy, ensuring an independent agenda free from sponsor influence. This guarantees open, unbiased discussions and a focus on genuine problem-solving, without any sales pitches or promotional distractions. - Exclusive Focus and Peer Presentations:
Unlike other events, our summit focuses specifically on service transformation. You'll hear from your peers, ensuring the insights shared are relevant and applicable to your unique challenges. - Expert Support and Actionable Takeaways:
Our team of moreMomentum experts will assist in preparing the presentations, ensuring high-quality content. Moreover, after the summit, you'll receive an insightful report to share with your colleagues, enabling you to further drive change within your organization.
The smaller setting allows for much more focused and in-depth conversations. In this Service Transformation Summit, we go deep on a specific topic, which I think it's beneficial, especially knowing that there will be other summits to cover other topics.
Navè Orgad
DIRECTOR, BUSINESS DEVELOPMENT & CUSTOMER EXPERIENCE, KONECRANES
Jean de KergorlayDigital Buildings Services Director - Europe Schneider Electric |
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Jean is the Digital Buildings Services Director for Europe at Schneider Electric, a global leader in energy management and automation. With a strong background in digital transformation and IoT solutions, Jean focuses on enhancing building and facility services through innovative technologies. He has extensive experience in business development, entity restructuring, change management, and overseeing P&L. Jean’s expertise also spans mergers and acquisitions, including post-acquisition integration, where he plays a key role in driving operational and strategic success across the organization.
Schneider Electric is a global leader in industrial technology, specializing in electrification, automation, and digital solutions for smart industries, resilient infrastructure, future-proof data centers, intelligent buildings, and homes. Leveraging deep domain expertise, we provide AI-enabled Industrial IoT solutions with connected products, automation, software, and services, including digital twins to drive customer growth. With a team of 168,000 employees and over a million partners across 100+ countries, we prioritize customer proximity and foster diversity and inclusion, all with a commitment to a sustainable future for all.d |
Eddie StoranDirector of Global Service at Domino Printing Sciences |
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Eddie brings over 25 years of experience in senior technical service roles within top technology and capital equipment manufacturers, specializing in transforming and advancing global service organizations. His industry expertise spans semiconductor, medical, electronics, inkjet, and packaging sectors. Eddie is skilled in defining and executing global strategic roadmaps toward "Servitization" and leads impactful change programs that foster a culture of continuous improvement through Kaizen methodologies. |
Indrajit SahooCommercial Excellence Executive - Speaking in a personal capacity |
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Indrajit is a seasoned general management executive with over 15 years of experience across Fortune 500 industries, including Healthcare/Med-Tech, IT, and FMCG. He specializes in strategic approaches to customer-centricity and value-based pricing, fostering growth and innovation across global markets. With a rich academic background, including executive training from INSEAD and LSE, his strengths—identified by Gallup StrengthsFinder—highlight his forward-thinking, strategic mindset and commitment to driving customer-focused transformation. |
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Presentations
Watch the presentations online at your convenience:
- Recordings of the presentations (speakers & slides).
- Download the slides.
Ravichandra KshirsagarCommercial Vice President, MicroGrid Europe & International at Schneider Electric |
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Eddie StoranDirector of Global Service at Domino Printing Sciences |
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Martin WendelVP Global Service |
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Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations. He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms. Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager. He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations. INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform. The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees. |
.jpeg?width=450&height=450&name=Ravi%20(1).jpeg)
Presentations
Watch the presentations online at your convenience:
- Recordings of the presentations (speakers & slides).
- Download the slides.
Ravichandra KshirsagarCommercial Vice President, MicroGrid Europe & International at Schneider Electric |
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Eddie StoranDirector of Global Service at Domino Printing Sciences |
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Martin WendelVP Global Service |
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Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations. He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms. Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager. He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations. INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform. The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees. |
Presentations
Watch the presentations online at your convenience:
- Recordings of the presentations (speakers & slides).
- Download the slides.
Ravichandra KshirsagarCommercial Vice President, MicroGrid Europe & International at Schneider Electric |
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Eddie StoranDirector of Global Service at Domino Printing Sciences |
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Martin WendelVP Global Service |
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Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations. He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms. Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager. He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations. INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform. The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees. |
We got a lot of ideas, a lot of good examples. Some of them we can implement immediately. Some others we have to think about and see how it will work for us. This Summit has given us a kind of a long list of opportunities.
Olivier Cocheril
VICE-PRESIDENT ASSET PERFORMANCE & MAINTENANCE SOLUTIONS, SIDEL
It is very interesting to discuss with your peers and also learn from each other how to break through the barriers and challenges. The Service Transformation Summit is really practitioners-only. So there are no vendors around trying to sell to me. The big benefit is that you can be much more open up compared to some other events, without ending up in a marketing funnel.
Vincent Sieben
HEAD OF MARKETING SERVICES & SOLUTIONS, PHILIPS
The Service Transformation Summit on Mastering Service Strategy Execution is designed for service leaders, executives, and developers who are seeking to accelerate the pace of their service transformation.
If you are involved in a service business undergoing transformation, on a mission to drive the service transformation, or looking for practical strategies and insights to drive growth, this summit is for you.
The typical role of participants in this summit are:
- Global heads of service.
- Regional service leaders.
- Service strategy leaders.
- Service innovation leaders.
- Service innovation teams.
- Service-product managers
- Service marketing leaders
- Service sales leaders
In-depth exchange of experiences and insights:
- 4 high-quality 30-minute presentations from your peers (4 is enough!).
- 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
- Moderated Q&A sessions with each speaker.
And on top of the discussion sessions, more time for networking:
- 1-hour buffet lunches on both days.
- 30-minute networking breaks.
- Social event and dinner on day 1.
Focus:
- We focus on a specific topic, leading to actionable insights.
- Only your peers present.
- moreMomentum-experts help prepare the presentations.
- We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
- You only meet practitioners, no consultants or solution providers.
- After the summit, you will receive an insightful report to share with your colleagues.
