Service Transformation Summit

 

Mastering Service Strategy Execution  

Accelerate the growth of your services and the pace of your service transformation

Choose In-person or Online:

 
Amsterdam March 6-7, 2024,

 

 
EMEA October 29 & 30, 2024
Americas November 5 & 6, 2024
APAC November 19 & 20, 2024

 

The Early Bird offer ends in

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Service Transformation Summit

 

Building Trusted Partnerships in a Digital and Remote Service Era

Work in progress

We are currently developing the program for this summit, including the exact theme, the main topics and the speakers.

If the theme has sparked your interest and you wish to stay informed about our progress, mark your calendar and (provisionally) reserve your spot on the right.

Choose In-person or Online:

 
Singapore February 5-6, 2025
Chicago February 19-20, 2025
Amsterdam March 5-6, 2025

 

 
EMEA April 15-16, 2025
Americas April 29-30, 2025
APAC May 6-7, 2025

 

Focus on
1 challenge
 
Extensive
discussions
 
Practitioners 
Only

 

Global Coverage

 

About the theme

Successful service transformation and growth require excellent strategy execution capabilities across your (service) organisation.

 

Most (service) organisations face critical challenges to build strong momentum in their service transformation and strategy execution.

They struggle to:
  • Engage their service teams and stakeholders across various functions.
  • Focus initiatives and resources on their strategic priorities and goals.
  • Manage progress and results.
  • Adapt to new insights and developments.
MoreMomentum_march_event_NO CTA 1080x608

Topics we will discuss

Buy-In, Engagement, and Ownership

Successful strategy execution requires the commitment and active involvement of all stakeholders in your service organisation across all functions and with senior leadership.

Discover techniques to inspire and motivate your service teams, senior leadership, and cross-functional partners to embrace your service strategy.

Learn how to foster a culture of ownership where every individual is empowered to contribute their unique expertise and drive the execution of your strategic initiatives.

Read the blog: How To Involve Stakeholders In Your Service Transformation

Strategic Focus and Prioritization

In today's complex business landscape, it's essential to ensure that your organization's initiatives and resources are aligned with strategic priorities and goals.

Explore effective strategies for avoiding dilution and maintaining a laser-like focus on what truly matters for a high pace of strategy execution.

Learn how to streamline your service initiatives, optimize resource allocation, and eliminate unnecessary distractions, enabling you to drive maximum impact and accelerate your service transformation journey.

Read the blog: Strategic Focus: The Key To Succeed In Your Service Transformation

Accelerating Execution Pace

Speed is of the essence in today's fast-paced business environment.

The summit will equip you with the knowledge and insights needed to achieve a high pace of execution.

Explore the critical components of effective leadership, execution governance, infrastructure, and organization that enable swift and efficient strategy implementation.

Learn from your peers who have successfully led rapid execution efforts, and discover practical strategies to eliminate bottlenecks, enhance decision-making agility, and drive momentum throughout your service organization.

Read the blog: Strategies For Accelerating And Sustaining Your Service Transformation Pace

Agility and Adaptability

Each strategy is built on a vision of the future. We must continuously review our strategy and manage volatility, uncertainty, complexity, and ambiguity. (VUCA).

The Summit focuses on equipping you with the mindset and capabilities to adjust your strategy, plans, and priorities in response to new insights and market dynamics.

Gain a deep understanding of adaptive strategy methodologies and explore practical frameworks for agile strategy development and execution.

Read the blog: Adapt To Win With An Agile Service Strategy

The smaller setting allows for much more focused and in-depth conversations. In this Service Transformation Summit, we go deep on a specific topic, which I think it's beneficial, especially knowing that there will be other summits to cover other topics.
Navè Orgad
DIRECTOR, BUSINESS DEVELOPMENT & CUSTOMER EXPERIENCE, KONECRANES
nave-orgad-konecranes

Speakers - your peers

Participants of both online and in-person Chapters can access every presentation of all Chapters after the Summit.

Choose your preferred option:

Paolo Dazi

Senior Vice President, BU Port Services

paolo-dazi-konecranes

konecranes-logo-500x352

linkedin

Paolo Dazi is a seasoned professional with a wealth of experience in leading multisite and global organizations.

Paolo's professional journey spans various regions, including Europe, Asia, and America, giving him a well-rounded perspective and a multicultural background.

His expertise lies in the global sales and service of capital equipment, further enriched by his proficiency in integration, harmonization, and change management. Paolo also possesses strong competences in business development and customer experience, demonstrating a comprehensive understanding of different facets of a business.

Konecranes Portsolutions is a part of Konecranes, a world-leading group of Lifting Businesses.

The division specializes in providing solutions for ports and intermodal terminals worldwide. Their offerings include an extensive range of products and services, such as container handling equipment, mobile harbor cranes, and reach stackers, among others.

Konecranes is headquartered in Finland and employes about 16,900 people.

Clinten van der Merwe

VP, Head of Global Service at TOMRA Recycling

132 Circle Jannik Hammes Fotografie

TOMRA-Logo-Stacked-Full-Color

linkedin

Clinten van der Merwe is an accomplished, customer-focused Senior Service Management and Leadership Professional with a wealth of global experience driving major business transformation and optimisation programs to solve complex business issues and driving process and cultural change to build organisational effectiveness and advantage.

Clinten is VP, Head of Global Service at TOMRA Recycling – an industry pioneer that designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry – leading a global team based in multiple countries worldwide.

TOMRA Recycling designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry.

Over 7,400 systems have been installed in more than 100 countries worldwide.

Responsible for developing the world’s first high capacity Near Infrared (NIR) sensor for waste sorting applications, TOMRA Recycling remains an industry pioneer with a dedication to extracting high-purity fractions from waste streams that maximize both yield and profits.

TOMRA Recycling is part of TOMRA Sorting Solutions which also develops sensor-based systems for sorting, peeling and process analytics for the food, mining and other industries.
TOMRA Sorting is owned by Norwegian company TOMRA Systems ASA, which is listed on the Oslo Stock Exchange. Founded in 1972, TOMRA Systems ASA has a turnover of around €995m and employs approximately 4.300 globally.

Jan Tjurin

Head of Global Services Strategy

jan-tjurin

nokia-logo.jpg

linkedin

Jan Tjurin is a seasoned services professional with nearly 30 years of services experience, over which Jan has worked on several different services disciples and functions.

Both in customer interface as well as in global roles. Now, Jan is in charge of services strategy for Nokia’s wireless network business.

Nokia is a Finnish multinational telecommunications corporation, established in 1865, addressing both wireless and wireline networks as well as their support systems. Nokia operates in over 100 countries, has around 90k employees with business volume of around €25bn annually.

Martin Wendel

VP Global Service

martin-wendel

innio-logo

linkedin

Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations.

He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms.

Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager.

He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations.

INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform.

The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees.

 

Presentations

Watch the presentations online at your convenience:

  • Recordings of the presentations (speakers & slides).
  • Download the slides.

Paolo Dazi

Senior Vice President, BU Port Services

paolo-dazi-konecranes

konecranes-logo-500x352

linkedin

Paolo Dazi is a seasoned professional with a wealth of experience in leading multisite and global organizations.

Paolo's professional journey spans various regions, including Europe, Asia, and America, giving him a well-rounded perspective and a multicultural background.

His expertise lies in the global sales and service of capital equipment, further enriched by his proficiency in integration, harmonization, and change management. Paolo also possesses strong competences in business development and customer experience, demonstrating a comprehensive understanding of different facets of a business.

Konecranes Portsolutions is a part of Konecranes, a world-leading group of Lifting Businesses.

The division specializes in providing solutions for ports and intermodal terminals worldwide. Their offerings include an extensive range of products and services, such as container handling equipment, mobile harbor cranes, and reach stackers, among others.

Konecranes is headquartered in Finland and employes about 16,900 people.

Clinten van der Merwe

VP, Head of Global Service at TOMRA Recycling

132 Circle Jannik Hammes Fotografie

TOMRA-Logo-Stacked-Full-Color

linkedin

Clinten van der Merwe is an accomplished, customer-focused Senior Service Management and Leadership Professional with a wealth of global experience driving major business transformation and optimisation programs to solve complex business issues and driving process and cultural change to build organisational effectiveness and advantage.

Clinten is VP, Head of Global Service at TOMRA Recycling – an industry pioneer that designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry – leading a global team based in multiple countries worldwide.

TOMRA Recycling designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry.

Over 7,400 systems have been installed in more than 100 countries worldwide.

Responsible for developing the world’s first high capacity Near Infrared (NIR) sensor for waste sorting applications, TOMRA Recycling remains an industry pioneer with a dedication to extracting high-purity fractions from waste streams that maximize both yield and profits.

TOMRA Recycling is part of TOMRA Sorting Solutions which also develops sensor-based systems for sorting, peeling and process analytics for the food, mining and other industries.
TOMRA Sorting is owned by Norwegian company TOMRA Systems ASA, which is listed on the Oslo Stock Exchange. Founded in 1972, TOMRA Systems ASA has a turnover of around €995m and employs approximately 4.300 globally.

Jan Tjurin

Head of Global Services Strategy

jan-tjurin

nokia-logo.jpg

linkedin

Jan Tjurin is a seasoned services professional with nearly 30 years of services experience, over which Jan has worked on several different services disciples and functions.

Both in customer interface as well as in global roles. Now, Jan is in charge of services strategy for Nokia’s wireless network business.

Nokia is a Finnish multinational telecommunications corporation, established in 1865, addressing both wireless and wireline networks as well as their support systems. Nokia operates in over 100 countries, has around 90k employees with business volume of around €25bn annually.

Martin Wendel

VP Global Service

martin-wendel

innio-logo

linkedin

Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations.

He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms.

Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager.

He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations.

INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform.

The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees.

 

Presentations

Watch the presentations online at your convenience:

  • Recordings of the presentations (speakers & slides).
  • Download the slides.

Paolo Dazi

Senior Vice President, BU Port Services

paolo-dazi-konecranes

konecranes-logo-500x352

linkedin

Paolo Dazi is a seasoned professional with a wealth of experience in leading multisite and global organizations.

Paolo's professional journey spans various regions, including Europe, Asia, and America, giving him a well-rounded perspective and a multicultural background.

His expertise lies in the global sales and service of capital equipment, further enriched by his proficiency in integration, harmonization, and change management. Paolo also possesses strong competences in business development and customer experience, demonstrating a comprehensive understanding of different facets of a business.

Konecranes Portsolutions is a part of Konecranes, a world-leading group of Lifting Businesses.

The division specializes in providing solutions for ports and intermodal terminals worldwide. Their offerings include an extensive range of products and services, such as container handling equipment, mobile harbor cranes, and reach stackers, among others.

Konecranes is headquartered in Finland and employes about 16,900 people.

Clinten van der Merwe

VP, Head of Global Service at TOMRA Recycling

132 Circle Jannik Hammes Fotografie

TOMRA-Logo-Stacked-Full-Color

linkedin

Clinten van der Merwe is an accomplished, customer-focused Senior Service Management and Leadership Professional with a wealth of global experience driving major business transformation and optimisation programs to solve complex business issues and driving process and cultural change to build organisational effectiveness and advantage.

Clinten is VP, Head of Global Service at TOMRA Recycling – an industry pioneer that designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry – leading a global team based in multiple countries worldwide.

TOMRA Recycling designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry.

Over 7,400 systems have been installed in more than 100 countries worldwide.

Responsible for developing the world’s first high capacity Near Infrared (NIR) sensor for waste sorting applications, TOMRA Recycling remains an industry pioneer with a dedication to extracting high-purity fractions from waste streams that maximize both yield and profits.

TOMRA Recycling is part of TOMRA Sorting Solutions which also develops sensor-based systems for sorting, peeling and process analytics for the food, mining and other industries.
TOMRA Sorting is owned by Norwegian company TOMRA Systems ASA, which is listed on the Oslo Stock Exchange. Founded in 1972, TOMRA Systems ASA has a turnover of around €995m and employs approximately 4.300 globally.

Jan Tjurin

Head of Global Services Strategy

jan-tjurin

nokia-logo.jpg

linkedin

Jan Tjurin is a seasoned services professional with nearly 30 years of services experience, over which Jan has worked on several different services disciples and functions.

Both in customer interface as well as in global roles. Now, Jan is in charge of services strategy for Nokia’s wireless network business.

Nokia is a Finnish multinational telecommunications corporation, established in 1865, addressing both wireless and wireline networks as well as their support systems. Nokia operates in over 100 countries, has around 90k employees with business volume of around €25bn annually.

Martin Wendel

VP Global Service

martin-wendel

innio-logo

linkedin

Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations.

He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms.

Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager.

He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations.

INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform.

The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees.

 

Presentations

Watch the presentations online at your convenience:

  • Recordings of the presentations (speakers & slides).
  • Download the slides.

Paolo Dazi

Senior Vice President, BU Port Services

paolo-dazi-konecranes

konecranes-logo-500x352

linkedin

Paolo Dazi is a seasoned professional with a wealth of experience in leading multisite and global organizations.

Paolo's professional journey spans various regions, including Europe, Asia, and America, giving him a well-rounded perspective and a multicultural background.

His expertise lies in the global sales and service of capital equipment, further enriched by his proficiency in integration, harmonization, and change management. Paolo also possesses strong competences in business development and customer experience, demonstrating a comprehensive understanding of different facets of a business.

Konecranes Portsolutions is a part of Konecranes, a world-leading group of Lifting Businesses.

The division specializes in providing solutions for ports and intermodal terminals worldwide. Their offerings include an extensive range of products and services, such as container handling equipment, mobile harbor cranes, and reach stackers, among others.

Konecranes is headquartered in Finland and employes about 16,900 people.

Clinten van der Merwe

VP, Head of Global Service at TOMRA Recycling

132 Circle Jannik Hammes Fotografie

TOMRA-Logo-Stacked-Full-Color

linkedin

Clinten van der Merwe is an accomplished, customer-focused Senior Service Management and Leadership Professional with a wealth of global experience driving major business transformation and optimisation programs to solve complex business issues and driving process and cultural change to build organisational effectiveness and advantage.

Clinten is VP, Head of Global Service at TOMRA Recycling – an industry pioneer that designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry – leading a global team based in multiple countries worldwide.

TOMRA Recycling designs and manufactures sensor-based sorting technologies for the global recycling and waste management industry.

Over 7,400 systems have been installed in more than 100 countries worldwide.

Responsible for developing the world’s first high capacity Near Infrared (NIR) sensor for waste sorting applications, TOMRA Recycling remains an industry pioneer with a dedication to extracting high-purity fractions from waste streams that maximize both yield and profits.

TOMRA Recycling is part of TOMRA Sorting Solutions which also develops sensor-based systems for sorting, peeling and process analytics for the food, mining and other industries.
TOMRA Sorting is owned by Norwegian company TOMRA Systems ASA, which is listed on the Oslo Stock Exchange. Founded in 1972, TOMRA Systems ASA has a turnover of around €995m and employs approximately 4.300 globally.

Jan Tjurin

Head of Global Services Strategy

jan-tjurin

nokia-logo.jpg

linkedin

Jan Tjurin is a seasoned services professional with nearly 30 years of services experience, over which Jan has worked on several different services disciples and functions.

Both in customer interface as well as in global roles. Now, Jan is in charge of services strategy for Nokia’s wireless network business.

Nokia is a Finnish multinational telecommunications corporation, established in 1865, addressing both wireless and wireline networks as well as their support systems. Nokia operates in over 100 countries, has around 90k employees with business volume of around €25bn annually.

Martin Wendel

VP Global Service

martin-wendel

innio-logo

linkedin

Martin Wendel is an accomplished leader with a strong focus on sales, service, and operations.

He combines analytical and strategic skills with deep expertise in business growth, change, transformation, and digital realms.

Wendel's executive experience spans several major organizations, including Linde, Daimler/Evobus, MTU/Rolls-Royce, and Burckhardt Compression, where he served as an executive board member, EVP, or Interim Manager.

He is driven by a commitment to sustainable growth and value creation, with a keen focus on the development of people and organizations.

INNIO Group is a firm specializing in power generation and gas compression services. They offer an array of products and solutions, including gas engines, power equipment, and a digital platform.

The company operates under two main brands: Jenbacher and Waukesha in total with approximately 2500 employees.

 

We got a lot of ideas, a lot of good examples. Some of them we can implement immediately. Some others we have to think about and see how it will work for us. This Summit has given us a kind of a long list of opportunities.
Olivier Cocheril
VICE-PRESIDENT ASSET PERFORMANCE & MAINTENANCE SOLUTIONS, SIDEL
olivier-cocheril-sidel

Your Hosts

Jan van Veen - moreMomentum

Jan van Veen

Managing Director

 

Danielė Masiulytė - moreMomentum

Danielė Masiulytė

Community & Project Manager

Agenda

Participants of both online and in-person Chapters can access every presentation of all Chapters after the Summit.

Choose your preferred Chapter:

 

Wednesday - March 6

 

09:30

Registration

10:30

Opening
Jan van Veen

An overview of the drivers for quick pace and fluid service strategy execution to drive growth and your service transformation

11:00

Presentation: Drive the Data, Power the Strategy
Paolo Dazi (Konecranes)

How to nurture mindset and engagement with data to drive strategy execution

11:45

Presentation: Developing a digital DNA for the digital service transformation
Martin Wendel (INNIO Group)

How to organise for high pace and continuous change?

12:30

Lunch

13:30

Presentation: Building Winning Service Strategy Execution Capabilities
Clinten van der Merwe (Tomra)

How to really your teams and stakeholders for atransformation?

14:15

Presentation: Strategy execution in large matrix organisations
Jan Tjurin (Nokia)

How can one execute strategy successfully in complex, diverse and international matrix organisation?

15:00

Networking Break

15:30

Discussion: Buy-In, Engagement, and Ownership

17:40

Summary of the day

Plenary discussion summarising key take-aways of the day.

18:00

Networking drinks

19:00

Dinner

 

Thursday - March 7

8:00

Discussion

Strategic Focus and Prioritization

10:05

Networking break

10:25

Discussion

Accelerating Execution Pace

12:30

Lunch

13:15

Discussion

Agility and Adaptability

15:05

Summary of the Summit

We will conclude the interactive summit, packed with in-depth discussion sessions, with a final plenary discussion to summarise key takeaways.

15:20

Closing remarks

Jan van Veen

10:30

Goodbye

For those who are not in a rush, we can continue networking with some refreshments.

 

Presentations

Watch the presentations online at your convenience:

  • Recordings of the presentations (speakers & slides).
  • Download the slides.
Tuesday - October 29

All times are in CET

13:30

Open
Jan van Veen

13:40

Discussion: Buy-In, Engagement, and Ownership

15:00

Bio-Break

15:10

Discussion: Strategic Focus and Prioritization

16:30

Closing of the day

 

Wednesday - October 30

All times are in CET

13:30

Discussion: Accelerating Execution Pace

15:50

Bio-Break

15:00

Discussion: Agility and Adaptability

16:20

Wrap up

 

Presentations

Watch the presentations online at your convenience:

  • Recordings of the presentations (speakers & slides).
  • Download the slides.
Tuesday - November 5

All times are in CET

13:30

Open
Jan van Veen

13:40

Discussion: Buy-In, Engagement, and Ownership

15:00

Bio-Break

15:10

Discussion: Strategic Focus and Prioritization

16:30

Closing of the day

 

Wednesday - November 6

All times are in CET

13:30

Discussion: Accelerating Execution Pace

15:50

Bio-Break

15:00

Discussion: Agility and Adaptability

16:20

Wrap up

 

Presentations

Watch the presentations online at your convenience:

  • Recordings of the presentations (speakers & slides).
  • Download the slides.
Tuesday - November 19

All times are in CET

13:30

Open
Jan van Veen

13:40

Discussion: Buy-In, Engagement, and Ownership

15:00

Bio-Break

15:10

Discussion: Strategic Focus and Prioritization

16:30

Closing of the day

 

Wednesday - November 20

All times are in CET

13:30

Discussion: Accelerating Execution Pace

15:50

Bio-Break

15:00

Discussion: Agility and Adaptability

16:20

Wrap up

 

It is very interesting to discuss with your peers and also learn from each other how to break through the barriers and challenges. The Service Transformation Summit is really practitioners-only. So there are no vendors around trying to sell to me. The big benefit is that you can be much more open up compared to some other events, without ending up in a marketing funnel.
Vincent Sieben
HEAD OF MARKETING SERVICES & SOLUTIONS, PHILIPS
vincent-sieben-original

Who is it for?

The Service Transformation Summit on Mastering Service Strategy Execution is designed for service leaders, executives, and developers who are seeking to accelerate the pace of their service transformation.

If you are involved in a service business undergoing transformation, on a mission to drive the service transformation, or looking for practical strategies and insights to drive growth, this summit is for you.

The typical role of participants in this summit are:

  • Global heads of service.
  • Regional service leaders.
  • Service strategy leaders.
  • Service innovation leaders.
  • Service innovation teams.
  • Service-product managers
  • Service marketing leaders
  • Service sales leaders
success

Benefits of our format

In-depth exchange of experiences and insights:

  • 4 high-quality 30-minute presentations from your peers (4 is enough!).
  • 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
  • Moderated Q&A sessions with each speaker.

And on top of the discussion sessions, more time for networking:

  • 1-hour buffet lunches on both days.
  • 30-minute networking breaks.
  • Social event and dinner on day 1.
services-community-meeting

Focus:

  • We focus on a specific topic, leading to actionable insights.
  • Only your peers present.
  • moreMomentum-experts help prepare the presentations.
  • We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
  • You only meet practitioners, no consultants or solution providers.
  • After the summit, you will receive an insightful report to share with your colleagues.
focus

The Venue & Logistics

Art'otel Amsterdam

Prins Hendrikkade 33, 1012 TM Amsterdam, Netherlands

 

  • Right opposite Central Station Amsterdam.
  • 20 minutes from Schiphol Airport by train or Taxi.
  • Underground parking 2 minutes from the venue.
online-discussion

 

Online Summit

After registration, you will have access to the:

  • Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
  • Details of the online discussion sessions.

 

online-discussion

 

Online Summit

After registration, you will have access to the:

  • Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
  • Details of the online discussion sessions.

 

online-discussion

 

Online Summit

After registration, you will have access to the:

  • Recordings and slide decks of all presentations from Amsterdam, Singapore and Chicago.
  • Details of the online discussion sessions.

 

Reserve your seats

Join us during this insightful and inspiring experience.

Practitioners only

 
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This Chapter was held in March 2024.

Check out the Online Chapters in the other tabs.

 
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Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 4 live online discussion sessions.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
 
Get my tickets
Buy a ticket 1 x $ 1.347
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x $ 1.174
3 x $ 1.032

   
Get a quote

Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 4 live online discussion sessions.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.
 
Get my tickets
Buy a ticket 1 x SG$ 1.797
   
Buy more tickets

We will send you a quote which you can pay by credit card.

2 x SG$ 1.574
3 x SG$ 1.399

   
Get a quote

Pay by bank transfer or prepare a purchase order.

 
  • Cancellations will be 100% refunded till 1 month before the Summit.
  • Tickets can be transferred to your colleagues anytime up to the first day of the Summit.
  • Tickets can be transferred to other Summits till 1 week before the Summit.
  • Fees do not include possible VAT, GST or Sales Tax. 
 
What you will get
  • Online assessment before the Summit.
  • Post-Summit report summarising content and insights from presentations and discussion.
  • Online access before the Summit to all presentations (recordings and slides) of all in-person and online repetitions across the globe.
  • 4 live online discussion sessions.
  • 2 online follow-up meetings in smaller groups to enrich and reinforce your takeaway and to navigate new challenges you encounter.

Hear directly from previous participants

Frequently Asked Questions

Membership-Related

 

About the program

 

Purchasing tickets

 

Cancellation and transfer of tickets

 

Travel and accommodations

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