Identifying Growth Opportunities for Services 

Introduction

Services are increasingly becoming a strategic priority for manufacturing companies to drive growth. 

However, driving growth is easier said than done.  

Some of the issues we have seen regarding service strategies: 

1. Initiatives are incremental, sustaining developments.
2. Bigger developments focus on capabilities (like remote and predictive), which all players in the industry do. How this will drive growth is not articulated and assessed.
3. Service is not yet managed as a business line. Often, services are still considered as an operational function to service existing (product) customers. 

In the Executive Service Roundtable of January, we elaborate on 4 types of growth strategies and how can be applied in technical services.  

And we discuss:

• The difference between sustaining strategies and growth strategies.
• The 4 types of growth strategies.
• How to choose the right growth strategy for your business.  

Kick-Off meeting

January 24 & 25

Key topics discussed:

• The difference between sustaining strategies and growth strategies.
  • Developing capabilities versus offerings.
  • The commodity-trap.
  • Strategies to “win” 
• The 4 types of growth strategies.
  • Different growth opportunities.
  • What needs to be done for each.
  • Different risk profiles.
• How to choose the right growth strategy for your business, based on:
  • Your industry.
  • Your current services.
  • Your strengths and weaknesses.

Our presentations at the beginning of every Kick-Off meeting are accessible to everyone.

The peer discussions after these presentations are for (free) members only.

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View the recording, slides and meeting notes

Only (free) members have access to recordings, slide decks and meeting notes of Kick-Off meetings:

• With a Free Roundtable membership, you will have access to the materials of the Kick-Off meetings you attended.
• With a Flex Access Roundtable membership, you will have access to the materials of all kick-off meetings, also of those for which you did not reserve or did not attend.

Overview of meetings in each monthly Roundtable

Every month, we start a new Roundtable with another theme.

For each monthly Roundtable, we will host 4 online meetings of 1 hour each:

1. A Kick-Off meeting on the first Monday of the Month.
   We present best practices and practical frameworks, after which we have a peer discussion.
2. A first Ask-Us-Anything meeting on the second Monday of the month.
   We will discuss a few of the questions that were submitted by participants beforehand.
3. A Deep-Dive meeting on the third Monday of the month.
   We present a deep-dive on the 1-2 topics participants chose, after which we have a peer discussion.
4. A second Ask-Us-Anything meeting on the fourth Monday of the month.
   To close the topic, we will discuss a few of the questions that were submitted by participants beforehand.

We run each meeting in two sessions to allow participants from most time zones to participate.

The Kick-Off meetings are for all (free) members.

The other three meetings are only for All Access members.

Check out the differences between the different Roundtable memberships here.

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