eBook How To Thrive in a Disruptive World

Together with 89 manufacturing companies we have identified how the forward moving and leading companies drive momentum for continuous and rapid business innovation and change and that way actually thrive in a rapidly changing world.

In the manufacturing sector, a popular topic is the potential disruption, driven by new technologies like artificial intelligence, internet of things and augmented reality, changing expectations and needs of customers and new entrants into the industry.

And the potentially disruptive new value offerings, operating models and business models which could emerge. As manufacturers, we run the risk of missing the boat and being pushed down in the food chain by system integrators and data-companies.

So the central question is: How to Thrive in a Disruptive World? Most of the companies will not be able to disrupt but certainly need to know how to thrive in a disruptive world.

Content of this eBook (42 pages):

In this eBook we will cover 3 key points:

  1. What exactly is disruption and its potential impact for the business?
  2. What needs to change in your business to thrive in a disruptive industry?
  3. How to accelerate continuous change and business innovation?
These will be covered in the following chapters:

  • Disrupt or be disrupted – that is the question
  • Accelerating value innovation: Don’t change people, let them change the company
  • The 4 winning habits of long Lasting achievers in service
  • Habit 1: Direction
  • Habit 2: Dialogue
  • Habit 3: Decision-making
  • Habit 4: Discovery
  • Case Study: Creating a revolution
  • Case Study: Why Volvo Penta’s Russian Dealerships Chose Service Collaboration Over Competition
  • Case Study: How engineers transformed themselves into brand ambassadors at Mars Drinks


They spend more effort in future oriented Discovery, exploring new opportunities and threats beyond business-as-usual


Everyone in their organisation has a clear and compelling Direction for the future and where they are heading


They have distributed   Decision-making and strategizing habits, driven there where the action, information, accountability is


They have more forward looking and constructive Dialogue, driving collaboration for bigger and rapid innovation

About the author - Jan van Veen

Jan van Veen has been in manufacturing for almost 20 years now, predominantly as a consultant. As co-founding partner, he grew an international service management consultancy in 9 years.

He has been working with many medium-sized manufacturers and a dozens of Fortune500 companies in driving growth, profitability and customer loyalty through service innovation.

Jan is executive advisor, author and international speaker. His mission is to accelerate the transition of the manufacturing sector during disruptive periods.


Find out how you can increase momentum for innovation and change to navigate disruption in your industry.

A personal session with our founder - Jan van Veen, who is business transformation expert and recognised as one of the Top 20 Influencers in Service by FieldServiceNews


moreMomentum is an international advisory and training firm. We are specialised in working with manufacturers that are looking for quicker and more radical business innovation to thrive in today’s disruptive world.

Our mission is to enable manufacturers to strengthen their position as the backbone of our economies.