9 min read
Jan van Veen: Apr 3, 2025 9:46:52 AM
For years, manufacturers had an edge with their installed base. But with AI, data, and platforms reshaping the landscape, competition is...
4 min read
Jan van Veen: Mar 10, 2025 1:36:49 PM
Outcome-based services" have become a buzzword in the service industry, often associated with new pricing models, performance guarantees, or...
9 min read
Jan van Veen: Feb 27, 2025 10:22:05 AM
To achieve sustained growth, service leaders must go beyond common trends and develop strategies rooted in structured growth patterns, unique...
5 min read
Jan van Veen: Feb 24, 2025 10:25:36 PM
Drive growth by solving emerging customer needs, while enhancing existing The service landscape for B2B manufacturers is evolving rapidly. While many...
6 min read
Jan van Veen: Dec 1, 2023 4:30:41 PM
One of the key challenges confronting manufacturers today, as they embark on their service transformation journey, is building strong service...
2 min read
Jan van Veen: Nov 3, 2023 1:42:37 PM
In the fast-paced world of service for manufacturing companies, "disruption" has become a regular part of the lexicon. Yet, how prepared are...
5 min read
Jan van Veen: Oct 25, 2023 12:07:21 PM
In a volatile landscape, the ability to adapt your service strategy is paramount. You should nimbly adjust to emerging insights and market dynamics...
6 min read
Jan van Veen: Sep 15, 2023 10:09:54 AM
Implementing a multi-faceted strategy in service transformation is vital for accelerating pace and sustaining momentum. Through stakeholder...
2 min read
Jan van Veen: Sep 10, 2023 5:11:32 PM
In today's complex landscape, the pace of service transformation is crucial, especially for product-centric manufacturing companies. Crafting a...
5 min read
Jan van Veen: Aug 24, 2023 12:36:20 PM
Strategic focus in service transformation demands good alignment of global teams and stakeholders. This promotes agility in strategy execution and...
