Thrive during disruption by growing new digital services
Articles about Servitization
One of the major shifts in manufacturing and product oriented business is shifting to a more service oriented value proposition and business model. Maintenance and availability service become more predictive and prescriptive. We see more manufacturers offering performance-based and outcome-based services.
Service offerings move beyond product oriented services towards business services, where the value is in transforming and managing business operations and business functions.
As manufacturers shift from pure product business models in the direction of service business models, we now see that pure service oriented business become more powerful in our manufacturing sectors.
Servitization, outcome-based services and product-as-a-service are hot topics. However, we see little examples in the industrial sectors. Too often, there is a gap between the theoretical framework and the real practice. Here are 3 critical steps to boost the success of your servitization journey.read more
During the Smart Services & Maintenance 2019 conference of Heliview in the Netherlands, we hosted a Masterclass on the topic How to Develop new Service Business Models, which was moderatedby Jan van Veen (moreMomentum), Joris van den Burg (Yokogawa) and Marco Vos (Marel).read more
Do you and your teams have great ideas and initiatives to innovate service? And do you encounter a slowdown of these initiatives, often in favour of other initiatives in sales, product development and IT?
Than it is time to think about a how to get services on the strategic agenda.
Manufacturers are focusing more on “how” to servitize: How to accelerate servitization and stay ahead of the pack? How to escape from business-as-usual?read more
XaaS or Product-as-a-Service in itself is not a value proposition. It is part of the solution to deliver value, it’s a business model.read more
New disruptive technologies provide big opportunities for manufacturing companies to develop and offer better for changing customer needs.read more
Many manufacturers struggle to accelerate their journey along the products-services-continuum. Momentum sets the leaders apart from the laggard.read more
OUR VISION and MISSION
More and more manufacturers are growing their digital services. This requires strong and repeatable business innovation capabilities.
With our community, we continuously develop, share and apply new best practices for digital services and radical business innovation.
Services innovation enables manufacturers to thrive and solve our global problems.