Thrive during disruption by growing new digital services

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Articles about Servitization

One of the major shifts in manufacturing and product oriented business is shifting to a more service oriented value proposition and business model. Maintenance and availability service become more predictive and prescriptive. We see more manufacturers offering performance-based and outcome-based services.

Service offerings move beyond product oriented services towards business services, where the value is in transforming and managing business operations and business functions.

As manufacturers shift from pure product business models in the direction of service business models, we now see that pure service oriented business become more powerful in our manufacturing sectors. 

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