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Insights and articles related to your Service Transformation Journey

3 min read

Maintain Mindset & Wellbeing during Covid-19

Safety of your team members is not only about avoiding infections. Particularly when a crisis is long and intense, has a big impact on people’s lives and causes a lot of uncertainties, the overall mindset and wellbeing of individuals and teams...

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3 min read

Protecting People During Covid-19

The big challenge is to keep people safe, while continuing social and economic life as much as possible. So, the real challenge for businesses is:...

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5 min read

Build Taskforces during Covid-19

In a crisis like the COVID-19 outbreak, and especially during Phase 1 – Rapid Response, the speed and criticality of developments and decisions to be...

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2 min read

Secure Facilities & Tools during Covid-19

In times of crisis, you may have high demands for a specific critical gear or tool, to secure safety or accommodate a potential increase of demand...

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2 min read

Collaborate during Covid-19

In times of crises, we are all in the same boat to survive and thrive. You may need to collaborate with parties you normally would not collaborate...

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3 min read

Relocate and Reassign Capacity during Covid-19

In the past decades, an important focus used to be efficiency and scalability. This has led to consolidation and concentration of many functions,...

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4 min read

Adjust Priorities in Operating Model during Covid-19

During a crisis many aspects of the normal way of working will not be adequate to continue business, or may simply not be possible to continue. Phase...

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Interview: Review and Outlook of the longer-term impact Covid - with Ron van Zonneveld (Kardex Remstar)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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Panel Discussion with Sae Kwon

Interview: Rapid Response to Covid- with Sae Kwon (Cisco)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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1 min read

Interview: Rapid Response to Covid- with Patrick Jansen (VBR Turbine Partners)

As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review...

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