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Insights and articles related to your Service Transformation Journey

Generate demand for your advanced services

2 min read

Generate demand for your advanced services

The capability to generate demand is critical to monetising your (new) advanced services successfully. This goes beyond good web pages, brochures, and salespeople. It's all about guiding your (potential) clients through their buying journey,...

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Articulate the value of your advanced services to monetise

2 min read

Articulate the value of your services for successful monetisation

Monetising advanced services is a mission-critical capability for a successful service transformation. After all, we are all on an exciting journey...

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2 min read

It has never been a better time to be in Service

It was a pleasure to be at the Field Service Connectt 2022 in Albans (UK) and an honour to chair this event. Some key takeaways in short? Here you go.

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3 min read

Why push Product-as-a-Service models if customers do not see the value?

Why investing in Product-as-a-Service models when it seems hard to convince customers about the value and to pay for these services? There are more...

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2 min read

Sustaining versus Growth Innovation

Many services businesses struggle when it comes to monetising advanced services, like you have remote services, predictive maintenance, and other...

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moreMomentum Service Transformation Benchmark

3 min read

How does your service business compare to others? Really?

Do you, just as many other service executives, feel there is a bit too much guessing involved when assessing your service business and development?...

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9 min read

Why you need data-driven decision-making

Thrive with better data-driven decision-making for strategic choices, operational execution, continuous improvement and as-a-service.

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Hybrid Innovation Matrix to succeed with digital services

11 min read

How to define the best strategy for developing your digital services

Different types of innovation require different strategies to succeed. But there is no single silver bullet. We need frameworks and guidelines to...

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16 min read

Avoid Erosion of Revenue and Margin with Digital Services

During the Field Service Connect Virtual Event of WBR, we discussed and shared views and practices on how to Avoid Erosion of Revenue and Margin with...

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Fireside Chat: Advance Digital Services

1 min read

Panel Discussion - Advance Your Digital Services

During the Field Service Europe Virtual Event of WBR, we had a Fireside Chat about How to advance digital services to thrive in disruptive times....

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