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Disruption | Innovate your way out of the Covid-Crisis
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Join us in the upcoming virtual events about advancing services

The moreMomentum Services Community will be contributing with interesting discussions about

  • The Customer Value of Digital Services
  • Remote Services
  • Custotomer Self-Service
Join us in the Field Service Asia Virtual Event

Innovate your way out of the Covid-Crisis

by | Disruption

The biggest mistake we can make is being stuck in business-as-usual and operational thinking. The big opportunity to thrive during and after this crisis is to fast track digital innovation.

Summary

Recently, I have been speaking with many service leaders in the moreMomentum Services Community and others about the impact of Covid-19 on their service business.

We recognise three categories of service business. Those who are:

  1. Still in fire-fighting mode, trying to mitigate the direct impact of Covid-19 in a reactive and ad-hoc way.
  2. Establishing new routines to cope with the ongoing impact of Covid-19 and new service delivery models with digital tools.
  3. Moving on to a more strategic view, looking at the mid-term and longer-term impact on their industry, clients, value offerings and business models.

Together with the leading service leaders (category 3 above), we believe:

  • the biggest mistake we can make is being stuck in business-as-usual and operational thinking.
  • the big opportunity is to fast track digital services innovation now and thrive during the accelerating digital transformation.

This is why we conducted a research in June-July 2020 – in collaboration with Field Service Asia and Field Service News – into “Innovate your way out of the Covid-Crisis”

View the summary presentation

During the Virtual Summit of Field Service Asia, Jan van Veen (moreMomentum) and Kris Oldland (Field Service News) presented the summary of the findings. 

Exchange practices and challenges with your peers

In September, October and November, we will be further discussing challenges and best practices to fast-tracking digital services innovation.

In several 1,5-hour online discussions with 4-5 service leaders, moderated by Jan van Veen (founder of moreMomentum) we will elaborate on the various topics covered in the research report “Innovate your way out of the Covid-Crisis”.

Are you interested, than:

  1. Click the button below to express your interest, so we can invite you.
  2. Schedule a quick discovery call with Jan van Veen, to discuss your specific interests and needs.
  3. Accept the invitation for the discussion session which best fits your interests .

Learn more from like-minded peers

Join the moreMomentum Services Community and Fast-Track your Digital Services

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Innovate your way out of the Covid-Crisis

The biggest mistake we can make is being stuck in business-as-usual and operational thinking. The big opportunity to thrive during and after this crisis is to fast track digital innovation.

Stay up to date

Receive the latest insights and updates from our articles, interviews with your peers and ongoing research into best practices.

OUR VISION and MISSION

More and more manufacturers are growing their digital services. This requires strong and repeatable business innovation capabilities.

With our community, we continuously develop, share and apply new best practices for digital services and radical business innovation.

Services innovation enables manufacturers to thrive and solve our global problems.