--- title: "Interview: Rapid Response to Covid- with Sae Kwon (Cisco)" description: Talking with Sae Kwon (Vice President Customer Experience at Cisco) about rapid response to mitigate the immediate impact of Covid-19. image: https://www.moremomentum.eu/hubfs/images/pages/blog-feature-images/panel-discussion-sae-kwon-covid-field-service-featured.jpg --- [Skip to the main content.](https://www.moremomentum.eu/blog/covid-19/interview-cisco-rapid-response-covid-19#main-content) - [CONTACT SUPPORT](https://www.moremomentum.eu/customer-support) - [CONTACT US](https://www.moremomentum.eu/contact) - [LOG IN](https://moremomentum.eu/_hcms/mem/login) [![moreMomentum - The Service Transformation Institute - logo](https://www.moremomentum.eu/hs-fs/hubfs/brand/logos/moreMomentum%20logo%20500x144.png?width=500&height=144&name=moreMomentum%20logo%20500x144.png "moreMomentum - The Service Transformation Institute - logo")](https://www.moremomentum.eu) [![moreMomentum - The Service Transformation Institute - 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Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.   [![New call-to-action](https://no-cache.hubspot.com/cta/default/4208295/b283d130-906d-46a6-aa7b-b43ab643c648.png)](https://cta-redirect.hubspot.com/cta/redirect/4208295/b283d130-906d-46a6-aa7b-b43ab643c648)     - [Tweet](https://twitter.com/share) [![Interview: Rapid Response to Covid- with Sae Kwon (Cisco)](https://www.moremomentum.eu/hubfs/images/pages/blog-feature-images/panel-discussion-cisco-vbr-covid-19-featured.png)](https://www.moremomentum.eu/blog/covid-19/interview-cisco-rapid-response-covid-19-2) 1 min read #### [Interview: Rapid Response to Covid- with Sae Kwon (Cisco)](https://www.moremomentum.eu/blog/covid-19/interview-cisco-rapid-response-covid-19-2) [![Picture of Jan van Veen](https://app.hubspot.com/settings/avatar/a26d79460acca5b58e87b7d576ee95d3) Jan van Veen](https://www.moremomentum.eu/blog/author/jan-van-veen) : Apr 2, 2020, 6:24:00 PM As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review... [Covid-19](https://www.moremomentum.eu/blog/tag/covid-19) [Read More](https://www.moremomentum.eu/blog/covid-19/interview-cisco-rapid-response-covid-19-2) [![Interview: Rapid Response to Covid- with Patrick Jansen (VBR Turbine Partners)](https://www.moremomentum.eu/hubfs/images/pages/blog-feature-images/panel-discussion-cisco-vbr-covid-19-featured.png)](https://www.moremomentum.eu/blog/covid-19/interview-vbr-turbine-partners-rapid-response-covid-19) 1 min read #### [Interview: Rapid Response to Covid- with Patrick Jansen (VBR Turbine Partners)](https://www.moremomentum.eu/blog/covid-19/interview-vbr-turbine-partners-rapid-response-covid-19) [![Picture of Jan van Veen](https://app.hubspot.com/settings/avatar/a26d79460acca5b58e87b7d576ee95d3) Jan van Veen](https://www.moremomentum.eu/blog/author/jan-van-veen) : Apr 2, 2020, 6:50:00 PM As we are are getting better control on the the immediate impact of Covid-19 on our service operations, it is a good time to shift to phase 2: Review... [Covid-19](https://www.moremomentum.eu/blog/tag/covid-19) [Read More](https://www.moremomentum.eu/blog/covid-19/interview-vbr-turbine-partners-rapid-response-covid-19) [![Webinar: Rapid Response to Covid- with Mark van der Wolf (Moba) and Jörg Brandstädter (Qiagen)](https://www.moremomentum.eu/hubfs/images/pages/blog-feature-images/webinar-covid-19-field-service-qiagen-moba-20200319-featured.jpg)](https://www.moremomentum.eu/blog/covid-19/webinar-moba-qiagen-rapid-response-covid-19) 1 min read #### [Webinar: Rapid Response to Covid- with Mark van der Wolf (Moba) and Jörg Brandstädter (Qiagen)](https://www.moremomentum.eu/blog/covid-19/webinar-moba-qiagen-rapid-response-covid-19) [![Picture of Jan van Veen](https://app.hubspot.com/settings/avatar/a26d79460acca5b58e87b7d576ee95d3) Jan van Veen](https://www.moremomentum.eu/blog/author/jan-van-veen) : Mar 19, 2020, 6:53:00 PM As restrictions to fight Covid-19 become more severe, many manufacturers are facing a major challenge to secure continuity of service delivery,... 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