8 min read
Jan van Veen: Apr 9, 2025 10:19:19 AM
Different types of service innovation need different teams, decisions, and support to succeed.
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9 min read
Jan van Veen: Apr 3, 2025 9:46:52 AM
For years, manufacturers had an edge with their installed base. But with AI, data, and platforms reshaping the landscape, competition is...
10 min read
Jan van Veen: Mar 25, 2025 11:59:26 AM
Trust-building in digital services is no longer what it once was. Manufacturers require a new approach to remain competitive and maintain strong...
8 min read
Jan van Veen: Mar 18, 2025 1:03:16 PM
A balanced mix of sustaining, adjacent, and transformational innovations is essential for long-term success in B2B manufacturing, but many companies...
4 min read
Jan van Veen: Mar 10, 2025 1:36:49 PM
Outcome-based services" have become a buzzword in the service industry, often associated with new pricing models, performance guarantees, or...
5 min read
Jan van Veen: Mar 3, 2025 6:43:54 PM
To drive sustainable growth and differentiation, B2B manufacturers must expand their service innovation beyond predictive and remote services by...
9 min read
Jan van Veen: Feb 27, 2025 10:22:05 AM
To achieve sustained growth, service leaders must go beyond common trends and develop strategies rooted in structured growth patterns, unique...
5 min read
Jan van Veen: Feb 24, 2025 10:25:36 PM
Drive growth by solving emerging customer needs, while enhancing existing The service landscape for B2B manufacturers is evolving rapidly. While many...
4 min read
Jan van Veen: Jul 29, 2024 10:22:18 AM
In the era of advanced manufacturing, integrating technology, optimising processes, and enhancing human skills are essential for efficient and...
4 min read
Jan van Veen: May 13, 2024 2:48:12 PM
In the era of advanced manufacturing, integrating technology, optimising processes, and enhancing human skills are essential for efficient and...
